Privacy Policy

Thank you for visiting the North West Memorials web site and for reviewing our Privacy Policy. North West Memorials, LLC considers your privacy to be important and in order to provide our users with our information practices, we have implemented this Privacy Policy. By using our website you agree to the collection and use of information in conformance with this Policy.

Web Site Owner. North West Memorials, LLC (''NW Memorials'') is the owner of this web site ('''' or "NW Memorials Web Site"). NW Memorials can be contacted by mail at c/o N.W. Memorials, LLC, North Park Business Center, 11630 Slater Ave NE, Suite 1A, Kirkland, WA 98034 or by e-mail at  This online privacy notice discloses NW Memorials information practices for this NW Memorials Web Site, including what type of personal identifiable information is requested in order to use the site's services, how the information is used, and with whom the information is shared.

Information That May be Collected

NW Memorials collects certain information from NW Memorials Web Site visitors. This includes, but is not limited to, the home server domain name, e-mail address, type of computer and web browser, what pages visitor accessed, and limited information about search requests. This information is used to solve technical problems and to calculate overall usage statistics.

Web Site Transactions. At times, NW Memorials will need personal information regarding a customer or a prospect. For example to process a memorial request, NW Memorials may need to know a customer's name, mailing address, e-mail address and credit card details. It is NW Memorials' intent to inform you before NW Memorials collects personal information, such as user's name and/or address on the Internet.  If you tell us that you do not wish to have this information used as a basis for further contact with you, NW Memorials will respect your wishes.

Identifying Information. In order to prepare a Memorial or provide other services within the NW Memorials Web site, NW Memorials will request a user to provide certain personal identifying information, which may include: name, postal address, e-mail address, telephone number, facsimile number, method of payment, and, if applicable, credit card number. NW Memorials may request additional information necessary to establish and maintain customer's account.

 Information from Minors. NW Memorials does not collect or maintain information from users actually known to be under the age of 13, and no part of NW Memorials' Web sites are structured to attract anyone under the age of 13

Links to Other Web Sites.  The NW Memorials Web site may contain links to other web sites. NW Memorials is not responsible for the privacy practices or the content of those other Web sites.

Limited Uses of the Information. Without customer's prior consent, NW Memorials will not use your personal identifiable information for any purpose other than that for which it is submitted. NW Memorials uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. NW Memorials also processes billing and business requests related to NW Memorials Web Site participation.

Disclosure of the Information

Mergers and Acquisitions. Circumstances may arise where for business reasons, NW Memorials decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is NW Memorials's practice to seek appropriate protection for information in these types of transactions.

Marketing Analysis by Third Parties. NW Memorials reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

Release to Third Parties.  NW Memorials releases personal identifying information when NW Memorials reasonably believes release is appropriate to comply with law, to enforce NW Memorials agreements, or to protect the rights, property or safety of NW Memorials customers. NW Memorials may also release such information in an exchange of information with other companies and/or organizations for the purposes of fraud protection and credit risk reduction.

Tracking of Visitor's Information.  NW Memorials' Web site(s) are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but, again, the statistics contain no personal information and cannot be used to gather such information.

Use of Cookies.  NW Memorials, or its third party vendors, collect non-identifiable and personal information through the use of various technologies, including ''cookies''. A cookie is an alphanumeric identifier that a Web site can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by NW Memorials or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Web sites may not then work properly.

Collection of Non-Identifiable Information. NW Memorials may collect non-identifiable information from user visits to the NW Memorials Web site(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on NW Memorials Web site(s); Web site and system administration; user analysis; and business decision making. Such information is sometimes known as ''clickstream data.'' NW Memorials or its contractors may use this data to analyze trends and statistics

No Liability for Acts of Third Parties. NW Memorials will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, NW Memorials shall not be liable for unauthorized disclosure of personal information due to no fault of NW Memorials including, but not limited to, errors in transmission and unauthorized acts of NW Memorials staff and/or third parties.

Changes to Privacy Policy.

Notice of Updates to Policy. This privacy notice was last updated on June 30th, 2009. NW Memorials reserves the right to update its privacy policy statement at any time. A notice of any material change will be posted on the NW Memorials Web site home page for thirty (30) days prior to the implementation of such change.

Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about NW Memorials compliance with this privacy policy, you may contact NW Memorials by e-mail at

Terms of Use. If customer chooses to use NW Memorials' services, customer's action is hereby deemed acceptance of NW Memorials practices described in this policy statement. Any dispute over privacy between customer and NW Memorials is subject to the provisions of this notice and to NW Memorials's Terms of Use Agreement which is hereby incorporated herein and which can be read at terms-use.